Customer Service is how we build our business. Hear what long-term customers are saying about their relationship with ATK:
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testimonial 1 |
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Dear ATK Performance,
I want to thank you for the support and wonderful customer service that I received from all that I have dealt with in your company, from the beginning to the end while building my custom engine. You guys went a step above your normal services to provide me with additional parts and upgrades to satisfy my needs during the build. I would also like to thank you for involving me in the build by sending me pictures, offering me a better or more functional part than requested, as well as informing me of the status of the build. I just want to add that the engine performs better than anticipated, and I have had no problems what so ever. It is a rare thing to see an old jacked up Chevy rolling balls to the walls like a bat out of hell. (0 to 60 in low 14’s) I thank you again for tending to my cares and concerns while providing quality craftmanship and customer service.
Sincerely,
William T. Mongole
Lake Lanier Iron Works
Gainesville, GA 30501
770-534-1475
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testimonial 2 |
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I wanted to drop you a line regarding the Chevy 383 stroker short block you built for me at ATK High Performance Engines. I do not usually write letters for any reason-good or bad. However, I had to write you because honestly, the short block you built for me is unbelievable, far surpassing my expectations. After speaking with you regarding what I was looking for, you said all the right things: how each engine is hand assembled by top assemblers using only premium parts-Scat, SRP/JE, ARP to name a few. No cheap no-name parts I never heard of. If you had, I wouldn’t be writing to you today. My short block shipped with all forged internals, a Comp. roller cam, the best of everything. The price from ATK was less expensive then the others who were offering nothing more then the short block with no cam, timing chain/gears, cover, oil pan, etc. Having said that there is still one thing that stands out to me- which is when you mentioned a conference call with me, you and Mark to discuss exactly what I was looking for in my short block: what was my intended use, would I be using a power-adder and many questions like that. This conference call really got me thinking about the type of quality and commitment you have when building your engines. I was impressed. Typically you place your order hopefully knowing what you want, pay for it and that’s it. You and Mark advised me on all my questions-and I had a ton of them. Best part is, I wanted a cam that sounded as lopey as possible for that hard-core hot rod sound and you delivered. After bolting on my aluminum heads and everything else, my car sounds insane and goes like hell! I get a ton of compliments on how my engine sounds and performs. Many think it’s a big block until I pop the hood! Let whoever reads this know I am a very satisfied customer- and not someone hired to write a nice letter. Anyone looking for a quality, well built short block or complete engine would be foolish to not contact ATK first.
John Humpf
Long Island, NY |
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testimonial 3 |
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After ordering one of your custom shortblocks, i just had to verify the specs and found all to be "Right On". We really appreciate the quality of work and attention to detail that has been shown. I highly recommend your products to anyone looking for a custom or standard build engine package.
Thank You ATK !!
John Mercedes
813-503-8069
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testimonial 4 |
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I wanted to send you some pictures of my finished project and let you know how thrilled I am with the engine. The engine showed up in perfect condition as it was packaged secure. I started the install the next day with no problems. After connecting all pieces and parts I was ready to fire it up - it purred like a kitten or roared like a lion as this thing has some muscle. I want to tell you how happy I am with this purchase as it runs great. I'm very glad that I found ATK and appreciate all the help you provided. Please pass on my thanks to the engine team.
Thank You,
Ron Phetteplace |
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testimonial 7 |
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I just wanted to let everyone at ATK high performance engines know that I purchased a HP36-383 stroker engine to drop in my 1969 camaro, and I had a few questions about initial start up. I was pleased with the customer service, everyone I spoke with was very helpful. All my questions were answered to my satisfaction, the engine looks great and even more importantly runs flawlessly.Thanks to everyone at ATK, you have a very satisfied customer.
Steve Ree
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testimonial 8 |
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What a great race for Team ATK last weekend! Thanks so much for coming through in the clutch with the engine, it ran great all day. It had surprising torque for an off the shelf engine and it proved itself durable to the unique abuse desert racing puts on equipment. It was also great to have you guys out there cheering me on as I came through all the pits and when I came into the finish line. My team and I are exciting for whats to come this season. I look forward to giving you both a ride in the truck one of these days soon, i'm certain you will be impressed.
Jon Krellwitz
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